About The Good Life & FAQs

A little more magic. A little more character. The Good Life.

Welcome to The Good Life Direct: Christmas decorations, Venetian-style masquerade masks, plants and garden decor. Our roots are in online garden-centre shopping, with festive finds and masks for memorable celebrations.

Questions? Contact us.

Orders, delivery & returns

How do I return an item?

Returns are accepted within 30 days. For a change-of-mind return, the buyer pays the return postage. Use our contact form with your order number to arrange the return and confirm the return address.

What if my item is damaged, faulty or not as described?

Use our contact form with your order number and details of the problem. Photos are helpful. We’ll discuss the appropriate return arrangements with you.

What delivery options and charges are available?

Available delivery options and charges are shown at checkout. If you need delivery by a specific date, please use our contact form before ordering.

Can I change or cancel my order?

Use our contact form as soon as possible. We’ll check the order status before confirming whether a change or cancellation can be made.

Choosing your products

Where can I find product details?

Check the listing for dimensions, materials, design and power information. If you need more detail, please ask before buying.

Do plants look exactly like the listing image?

Plants vary naturally. Please check the variety, size and pot details in the listing.

Can you help with masks for a group or event?

Contact us to discuss your event or group and any offers that may be available.

What should I check before buying?

Review the listing details for dimensions, materials, design and power, and check plant variety, size and pot details where relevant. Please ask us before buying if you need more information.